Award-winning hospital adds to its growing list of national honors, reinforcing its role as the hospital of choice for the Western Slope

MONTROSE, Colo. (May 13, 2025) – Montrose Regional Health (MRH) has been named a recipient of the 2025 Healthgrades Outstanding Patient Experience Award™, placing the hospital among the top 15 percent nationwide for patient satisfaction and compassionate care. This distinction follows MRH's recognition earlier this year with the 2025 Patient Safety Excellence Award™, making it one of only 66 hospitals nationwide, and the only hospital on the Western Slope, to receive both awards in 2025. The Outstanding Patient Experience Award™ is based on patient survey responses, and the Patient Safety Excellence Award™ is based on clinical outcomes. The awards highlight MRH's ongoing commitment to safe, respectful, and responsive care.

"Our patients deserve the very best, and we work hard every day to deliver on that promise," said Jeff Mengenhausen, CEO of Montrose Regional Health. "These awards reflect the dedication of our caregivers and providers. More importantly, they represent the trust our community places in us. We are committed to being the health system of choice for the Western Slope."

Within the past year, Montrose Regional Health has received a range of national recognitions that demonstrate excellence not only in clinical quality, but also in patient experience, cleanliness, and workplace culture:

  • Gallagher Best-in-Class Employer (2024): Recognized for outstanding performance in employee engagement, compensation and benefits, and overall organizational wellbeing.
  • Becker's Hospital Review Cleanliness Recognition (2025): Named among 374 hospitals nationwide to receive a 5-star cleanliness rating from the Centers for Medicare & Medicaid Services (CMS), based on patient feedback collected through the HCAHPS survey.
  • Chartis Top 100 Rural & Community Hospitals (2025): Named by The Chartis Center for Rural Health as one of the nation's leading rural hospitals and a nine-time honoree on its Top 100 list
  • U.S. News & World Report High Performing Hospital (2024–2025): Received national "High Performing" ratings in Heart Attack Care and Patient Experience, the publication's top recognition in those categories.

With more than 100 providers across 27 medical specialties, MRH continues to expand access to high-quality care for residents throughout Montrose County and the surrounding region. Whether patients are coming in for routine checkups, specialized treatment, or urgent care, they can count on a team that prioritizes safety, comfort, and individual needs. MRH is proud to live its promise of caring for you like family.

About Montrose Regional Health (MontroseHealth.com)

Montrose Regional Health (MRH) is a nonprofit 501(c)(3) healthcare system serving Montrose, San Miguel, Ouray, Gunnison, Delta, Hinsdale, and San Juan counties. Licensed for 75 beds, MRH offers a wide range of inpatient and outpatient services, including cardiology, oncology, minimally invasive surgery, laboratory services, medical imaging, Mountain View Therapy, a Level III Trauma Center, an Acute Rehabilitation Unit, a Spine and Pain Center, advanced respiratory and pulmonary care, and a family birthing center. Known for adopting advanced technologies such as robotic-assisted surgery and UVC disinfection, MRH is the second-largest employer in Montrose County, with more than 850 employees and 100 providers representing 27 medical specialties. MRH is recognized for its warm, personalized care and lives its tagline: “Caring for you like family.”